Terms & Conditions

General Terms and Conditions of Sale and Delivery of Once Upon A Rose Ltd.

Please read the following Terms of Use carefully before using this website.

 

1. Payment: All orders must be paid in full or using our other payment methods prior to shipment. We accept all major credit cards, PayPal, Klarna and Clearpay.

 

2. Delivery: All orders are shipped via our standard shipping service. We will make every effort to deliver your order within the estimated delivery window.

 

3. Returns: Our floral arrangements are made for order and for this reason they are exempt from being returned and refunded. Shipping charges are non-refundable. 

 

4. Disclaimer: We cannot guarantee the exact color or size of the eternity roses. All images are for illustration purposes only and may not reflect the actual product received.

 

5. Limitation of Liability: We shall not be held liable for any direct, indirect, special, incidental, or consequential damages resulting from the use or misuse of our products.

 

6. Privacy Policy: We respect your privacy and will never share your personal information